Each applicant will receive an email from our references company called ‘ Goodlord’. You will be required to input your information along with your references. Lastly you will need to make a payment of ‘1 weeks rent’ to hold and reserve the property.

Until reference information and payment is made the property will remain fully available.

Please note that a holding deposit does not guarantee you the property as the final decision on any application is that of the Landlord and not Suttons.

Your holding deposit will be refunded in the follow circumstances:

• The Landlord rejects your application or does not make a decision on your application within 15 days of you placing your holding deposit, whichever is sooner.
• Your application is accepted. The holding deposit will be refunded into your rent account towards the initial rent payment.

Your holding deposit will not be refunded in the follow circumstances:

• You decide not to proceed with your application
• You do not complete and submit your application or fail to provide requested information within 15 days of you placing your holding deposit
• You give a false or misleading statement on your application form
• You fail the “Right to Rent” check
• Goodlord provide an application tracker so you can keep up to date with the progression of your application.

Completion of references & accepted by the Landlord. Great news you have passed and you will required to pay your deposit and your rent (minus the one week payment you have already made). How much tenancy deposit is required? Your tenancy deposit will be the equivalent of a maximum of five weeks’ rent , this would vary on the individual property as some will be 4 weeks rent or less.

For example, for a property with a rent of £800.00 per month your tenancy deposit will be £923.08 (£800.00 x 12 months ÷ 52 weeks x 5 weeks = £923.08)